Chas is our salesman. We have purchases two vehicles through him. With Chas we feel like we are getting a fair price and a comfortable customer experiance.
Salesperson was very helpful and accommodating. He answered all of our questions and helped to break down the final cost of the car to all the different things being added in. They gave us a better price for the Hyundai we were trading compared to the other dealerships we visited. It was a really good experience, and I would definitely recommend them to anyone looking for a new car.
The service team, with Melissa as my rep and service manager Chris Damiani did a tremendous job tracking down a rare problem with my Avalon. They had to keep checking with Toyota and they did not quit until they had the correct fix. They have won my loyalty because I always felt they were on my side. A big tip of the hat to the professionals at Middletown Toyota.
Bought a 2017 Toyota from Middletown Toyota ... Had a great experience starting with my sales person George Juridini. Good person, and good source of all the information I needed. Not a high pressure guy but showed the cars I wanted to see. Spent all the time with me I needed. Helped me sort through the options and pick out the ones I needed. Told me things I hadn't thought of. Shepherded me through the process and made it painless. The other staff was great also. Since then I have purchased a couple extras for the car and the parts department was similarly expert. All around great experience ... Not the first car I bought there and won't be the last.
I contacted 7 Toyota dealerships with a specific configuration of a 2017 Highlander. Out of all of them, Middletown Toyota came in with the best out-the-door price and quickest delivery of the vehicle (it was sort of a special order with specific accessories). I received excellent customer service from Danielle Taylor. She was even in contact with me on her day off at the end of the month when we were negotiating an out-the-door price between her dealership and another. She was very professional throughout the process. Because of the specific accessories, including remote starter, the installation needed to be correct. This took a few additional days but I was contacted by the General Sales Manager, Tim Michael, to assure me that all was being taken care of and to keep us in the loop with the process. That was a very nice personal touch. At delivery Danielle actually went through the vehicle with us, as there were multiple customers taking delivery that day. Angel from Finance was very professional with the document signing and everything went smoothly. Price is very important when purchasing a car. I would also put some weight behind service as well. I would say this to other's looking at a Toyota: Do your research and shop the same vehicle around at multiple dealerships but if prices are similar between another dealership and Middletown Toyota, go with the guys and gals at Middletown.
Middletown Toyota is a US Car Dealer based in Middletown, Connecticut. Middletown Toyota is located at 634 Newfield St, Middletown, CT 06457, USA.
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