my answer. The staff has always be very friendly and helpful and I would recommend them.
Prices are a little crazy, unless you have coupons. Printing/faxing area is a life saver in a pinch. Staff are friendly. Younger staff could learn some customer service tips and see that customers comes first.
When this store says "we have everything you need", they weren't kidding. The amount of merchandise for back to school stuff is amazing, so I'm pretty sure your child will fare quite well with the offers. However, I feel like some of the staff, not all of them, are a bit... meh. One older gentleman there, for example, is very witty with replies to the point where you just wanna smack him because it goes too personal once in a while. Despite that, he's still a nice man. A few younger employees there, good god, you have to shout for their assistance 10 damn times before they finally respond to you for something. What kind of service is that?
Over the years I have bought from them and I have ask technical advice about my computer and every time I have asked a question, I was given
Poor selection of items and I dropped off packages for UPS and they were NOT picked up that night even thought I dropped them off in advance of the "5pm UPS Pick-Up" sign.
Worst service ever!! Went to print department. Had to wait for kid to stop talking to his friend. Then he said he was busy and pointed to the mess of laminating project all over the floor. (If the customers saw the lack of care)! And ROLLED HIS EYES at my project and "tskd" out loud. Saying maybe by morning if I can finish this and point again to his mess. I said never mind and bought other stuff and left 20 min later. The kid was STILL standing and talking to his friend and the mess on the floor. I took it to Old Saybrook Staples instead? In and out in 20 minutes with a smile.
Staples is a US Electronics Store based in Middletown, Connecticut. Staples is located at 900 Washington St, Middletown, CT 06457, USA.
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