Service at the counter was slow because they were backed up in drive through. Out of Diet Pepsi.
Cashier at drive-thru was also counter cashier. Does make sense though since this specific one gets terribly quiet for a while, then suddenly gets too many orders at once. She was friendly and cheerful though.
Staff very attentive, very friendly small mistake with order, they corrected it before I noticed it.
The absolute worst customer service in a Taco Bell drive thru that I ever had. I will not be returning to this location. Such a contrast to the Groton, CT store that went above and beyond. Truly disappointed with the Middletown, CT location.
I'd give four stars, but last three times I've been here, I waited at the counter for longer than normal. And drive-thru lines can be too long. One employee too short.
Seating area was clean. There was No Line But We still had to wait for a server. Like maybe 2-3 minutes not really happy about that however someone else from the lune had the common sense to acknowledge us. I'll still go back because they are usually better than that....
Pretty average when compared to other better Taco Bells that I have been to.
Love the menu at all locations, but this one tastes like it was cooked by procedure. Which is good.
I'm a longtime customer of this location and I eat an embarrassing amount of Taco Bell. 1.) The drive thru service needs serious improvement, from the attitudes given to me for them messing up my order (which I've determined is about 33% of the time I go, from forgetting my beloved Creamy Jalapeno Sauce or other items or getting mad at me for giving me the wrong drink and saying it wasn't what I said...when I order the same thing every time I go.) They also try to falsify their drive thru times by asking you to pull up and pull back 2.) The inside is ALWAYS dirty. Always. Every time, without exaggeration. BYOS. Bring Your Own Sponge. Not a clean table in sight, and I've been coming here for 5 years. I'd go to another Taco Bell but there aren't any nearby and I'm addicted to their food.
Taco Bell is a US Meal Takeaway based in Middletown, Connecticut. Taco Bell is located at 851 Washington St, Middletown, CT 06457, USA.
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